Returns
Returns
Not right? Send it back within 30 days for a full refund — return shipping is on us.
Return window
You have 30 days from the day you receive your order to request a return. Your statutory 14-day right of withdrawal applies in addition — see Withdrawal.
How to return
- Contact us via the contact page with your order number and the item(s).
- We email you a prepaid return label within 1–2 business days.
- Pack the item in its original packaging, attach the label, drop it off.
- We refund you once the return reaches us.
Return shipping
Free. We send you a prepaid label. Please use that label — self-arranged returns can't be reimbursed.
Condition
Items must be returned unworn, unwashed and as new, with all original tags attached, in their original packaging.
Refunds
Once your return arrives and passes a short check, we refund the full amount including original shipping within 7 days, to your original payment method.
Exchanges
We don't process direct exchanges. Return the original for a refund and place a new order.
Questions
Reach us via the contact page — we reply within 1–2 business days.