Orders arrive within 10–14 business days across Europe. This covers production and transit combined.

Weekends and public holidays are not counted. During new drops it can take a few days longer — we'll always email you if there's a delay.

No customs fees. No import taxes. The price you see at checkout is final — duties and import VAT for deliveries within Europe are covered by us. Nothing extra is charged on delivery.

As soon as your order ships, we email you a tracking link. If you have an account, you can also follow it under Order history.

If tracking hasn't updated for more than 5 business days, get in touch and we'll chase it.

Please double-check your shipping address at checkout. If a parcel is returned to us due to an incorrect address or a missed delivery, we'll re-ship it once the return arrives — a new shipping fee applies.

Need to correct an address? Contact us as soon as possible after ordering via our contact page and we'll try to catch it before dispatch.

Anything unclear about your delivery — reach us through the contact page and we'll reply within 1–2 business days.